{"id":363,"date":"2007-10-08T20:19:24","date_gmt":"2007-10-08T20:19:24","guid":{"rendered":"http:\/\/fatsquirrel.org\/bologs\/vng\/letting-the-services-know\/"},"modified":"2007-10-08T20:19:24","modified_gmt":"2007-10-08T20:19:24","slug":"letting-the-services-know","status":"publish","type":"post","link":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/letting-the-services-know\/","title":{"rendered":"Letting the services know"},"content":{"rendered":"

Being a couple of lazy arsed (assed), procrastinators, we’ve left it until the 11th hour to organise cancelling phone lines and altering bank details for the move. Here is a break down of how easy each task was. Can you spot the odd one out ?<\/p>\n\n\n\n\n\n\n\n
Task<\/th>\nTime taken<\/th>\nDescription<\/th>\n<\/tr>\n
Notifying [credit card company] of our new address.<\/td>\n2 minutes<\/td>\nCalled their number, negotiated their irritating but functional AVR system, changed our address.<\/td>\n<\/tr>\n
Notifying [credit card company] of our new address.<\/td>\n2 minutes<\/td>\nCall their free<\/i> number, tell the guy, all sorted.<\/td>\n<\/tr>\n
Notifying our banks of our new address.<\/td>\n3 minutes<\/td>\nCall “Smile”, ask them, they advise sending a secure message via the website and will happily change the details on both the smile and co-op accounts. I login and send a message.<\/td>\n<\/tr>\n
Notify our TV rental company that we’re moving and arrange for them to collect the gear.<\/td>\n2 minutes<\/td>\nCall them, answer the security questions, get it all sorted for Friday.<\/td>\n<\/tr>\n
Arrange for our BT phone line to be cut off.<\/td>\nAround an hour<\/td>\n\n
    \n
  • Call 150.<\/li>\n
  • Negotiate their menu system.<\/li>\n
  • Get put in a queue for around 5 minutes.<\/li>\n
  • Get put through to someone who asks if we have BT broadband and receive an incomprehensible monologue from him.<\/li>\n
  • Get put on hold while I’m transferred to god knows where.<\/li>\n
  • Wait 25 minutes and 6 seconds.<\/li>\n
  • Start losing the will to live and decide to hang up.<\/li>\n
  • Hang up and redial 150.<\/li>\n
  • Negotiate their menu system.<\/li>\n
  • Get put through to a friendly chap who asks for my account number, which I don’t have.<\/li>\n
  • Fail to reason with him about authenticating me via other means and he hangs up mid sentence.<\/li>\n
  • Shout random obscenities which scares the parrot.<\/li>\n
  • Call a human at BT and offload all of my stresses to the poor sod before realising he’s just the switchboard guy.<\/li>\n
  • Arrange for a callback.<\/li>\n
  • Go upstairs to try and find an old BT phone bill that may contain an account number.<\/li>\n
  • Fail because we’re using direct debit.<\/li>\n
  • Get back downstairs as Michele is talking to the callback girl.<\/li>\n
  • Get really uptight and offload to the girl.<\/li>\n
  • Get told to stop shouting.<\/li>\n
  • Get so angry I can’t talk, which calms us both down.<\/li>\n
  • Get authenticated by other means, which the guy before said couldn’t be done.<\/li>\n
  • Arrange for the line to be turned off.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

    Being a couple of lazy arsed (assed), procrastinators, we’ve left it until the 11th hour to organise cancelling phone lines and altering bank details for the move. Here is a break down of how easy each task was. Can you spot the odd one out ? Task Time taken Description Notifying [credit card company] of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-363","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/posts\/363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":0,"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/posts\/363\/revisions"}],"wp:attachment":[{"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/media?parent=363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/categories?post=363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fatsquirrel.org\/oldfartsalmanac\/wp-json\/wp\/v2\/tags?post=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}